Delivery Information

Standard Delivery (UK & Northern Ireland)

We aim to dispatch your order within 2 working days. It can take 2-5 working days after dispatch for you to receive your order. 

Standard Delivery - £3.95 per delivery if under £50.00 value or free for orders over £50.

Two Man Delivery/Large Goods

£25 per delivery. Please note, for orders containing standard delivery items alongside large goods, the shipping costs will be combined. Approximate delivery times are quoted on each product page - you will be contacted by our delivery partners to book an appropriate delivery date.

Delivery by Approved Suppliers

Some items are labelled 'delivered by our approved suppliers', meaning they will be delivered directly to you from our manufacturers. In most cases, these are large items or furniture goods. By doing this, we can offer you a larger range of products!

In these cases, delivery will be fully handled by our suppliers, though we'll be here to help along the way! Standard deliveries are usually dispatched in 2-3 days. For any Two Man deliveries, you will be contacted directly to book a suitable date for delivery. Approximate delivery times will be quoted on each product page. Standard shipping charges apply. 

Local Delivery

We offer free local delivery once a week to the Tavistock & Totnes areas on orders over £10. Not all items are eligible for local delivery, please contact us if an item is unavailable. 

Local delivery is based on PL19 & TQ9 postcodes and is available under 'Local Delivery' at checkout. 

Click & Collect

Click & Collect is now available in both our Tavistock & Totnes stores! This option is selected in the 'cart' section of the checkout page. You will receive an email once your order is ready to collect, please do not arrive at the store until this has been confirmed. Most orders are available to collect the same or next day, though we may require slightly longer on some items. 

Additional Information

We use a variety of couriers - the delivery service used will be selected to ensure you the fastest possible delivery.

To reduce waste and help the environment, we may use recycled packaging to send your purchase. Even if the outside of the parcel isn't pretty, you can be sure the contents will be wonderful!

[Suspended] International Delivery 

International orders will be sent via courier using a standard service. Delivery times will vary per location, so please contact us before placing your order if you have any queries.

Europe - £14.50

Rest of the World - £26

Express Delivery (UK & Northern Ireland)

Due to the disruption caused by COVID-19, we will not be offering express delivery at this time.

With the Express Delivery option, orders placed by 12pm Mon-Fri will be dispatched either the same or next working day. Please note, orders placed after 12pm on a Friday or on a Saturday will not be processed until Monday. Once dispatched, your order should arrive within 1-2 working days.

Express Delivery - £6.95 per order.